Expressions of Interest – Cruise Ships

The Fremantle Chamber of Commerce is looking for expressions of interest to formulate a number of new initiatives for the Cruise Ship arrivals to Fremantle.

We are looking at putting a range of offerings together, from food & beverage experiences, walking/photographing tours and indigenous and cultural/art collaborations.

If you are interested in exploring the concept please contact CEO, Tim Milsom to discuss further.

Retail Theft Forum Update

 I attended a recent retail theft forum and here is some important information that you and your staff should be aware off.

COULD YOU SPOT A COUNTERFEIT NOTE? – Always check a range of features don’t rely on one.

  • Is It Plastic?

Australian banknotes are printed on plastic and have a distinct feel. A suspect banknote may feel excessively thick or thin compared to a genuine banknote. It is difficult to start a tear along the edge of a genuine banknote. You can also try scrunching the banknote in your hand – a genuine banknote should spring back.

  • Check the clear window

The clear window should be part of the banknote and not an addition. Check that the white image printed on the clear window cannot be easily scratched off with a fingernail. Also look for the embossing – you should see a wave pattern in the window of $10 notes and the value of the notes in the window of $20, $50 and $100 notes.

  • Look for the Coat of Arms

If you hold the banknote to the light, you should see the Australian Coat of Arms.

  • Look for the Star

Diamond-shaped patterns are printed inside a circle on both sides of the banknote. If you hold the banknote up to the light, the patterns should line up perfectly to form a seven-pointed star.

  • Feel the dark printing

It is produced with special raised ink that can be felt with your finger.

  • Check the print quality

The background printing should be sharp. Check for irregularities such as less clearly defined patterns, thicker or thinner lines or colour differences.

  •  Look for microprinting

Under a magnifying glass you will see tiny, clearly defined words. The $5 banknote has words on the top left corner whilst other notes have words near the portraits. IE look for the words to The Man from Snowy River on the $10 banknote.

  •  Look at the banknote under UV light

Most of the banknote should not fluoresce. The exceptions are the serial numbers, a patch on the $5 note and a patch on the $20, $50 and $100 that also shows the value (e.g. 50).


If you come across a banknote that you suspect is counterfeit:

  • Handle the suspect banknote as little as possible and store in an envelope.
  • Note any relevant information, such as how it came into your possession.
  • Report the matter immediately to the Federal or State police.

You are well within your rights to refuse to accept a banknote if you have concerns about it.


  • Foiling is an emerging trend whereby offenders are stealing products by using foil similar to that found in the household kitchen such as ‘alfoil’ or aluminium based sheeting.  Shoplifters are placing items fitted with security tags into foil coated bag or by directly covering the tag itself.  The foil hinders the electromagnetic signal emitted by the tag which allows the thief to walk from the store undetected.  Security and Shop Staff should be alert and vigilant during the Christmas and New Year period to avoid being subject to this presenting crime trend.


Please be extra vigilant during this busy Christmas period


Tim, Milsom
Fremantle Chamber of Commerce 


A new Taxi rank for Fremantle

A new, relocated secure taxi rank will begin operating in Fremantle this Friday night (15 November) to improve safety and security and reduce waiting times for taxis in peak demand periods.

The new Henderson Street Mall taxi rank­–which will operate between 10.00 pm – 6.00 am on Friday and Saturday nights–is expected to reduce anti-social behaviour with significantly upgraded security. This will include better trained and more engaging security personal, increased use of CCTV and the implementation of specialised ID machines.

Funding of the new taxi rank was made available through the Fremantle Nightclub Differential Rate, which came into effect in FY2011. The total cost to implement the new taxi rank is approximately $380k, which includes the first 12 months operating costs

If the new taxi rank proves to be successful the City will look to build permanent infrastructure including shelters, fixed lighting and additional CCTV cameras.


The taxi rank will move from its current location at the front of the Fremantle Markets to the Henderson Street Mall (in between Sail and Anchor Hotel and Fremantle Markets). Taxi drivers will access the new location from William St and drive through the mall to South Terrace, eliminating the need for u-turns and speeding up the flow of taxis.

Security enhancements

A raft of new security measures will be implemented including a new highly trained security team. The security team will have a direct line of communication with police and will assist patrons lining up for a taxi with information on estimated waiting times and trip costs. They will also be trained on conflict avoidance techniques.

Other measures include the trial of an electronic ID scanner to improve security of both patrons and drivers, enhanced lighting, dedicated CCTV coverage reporting back to the City’s staffed monitoring room and greater accessibility to public toilets in the area.


Tim Milsom

CEO Fremantle Chamber of Commerce

Fremantle Chamber of Commerce 

Plastic Bag Update

Good Afternoon Retailers,

You may be aware by now via various media channels that the local law on plastic bag reduction has been officially disallowed as it stands.

Effectively this does mean that retailers are not compelled via legislation to ban single-use plastic bags from stores.

The disallowance was primarily attributed to the issues with clause 6.6 – which deals with the mandatory charge for bags.

Fremantle is committed to reducing plastic use in our City, and from that perspective Fremantle will be considering a range of options including a redraft and resubmission of the local law, developing an advocacy strategy via WALGA and stakeholders on encouraging state legislation and developing a process for a more widespread voluntary plastic reduction scheme in Fremantle (including the Responsible Cafes Program, the ProAcqua machines and other initiatives). We may implement any or all of these options post Council consideration.

Although this will again delay the start of the law substantially, we do wish to stress that we intend to implement a process in the City of Fremantle to keep us clean, green and plastic free, and would appreciate the continued support of our retailers to support this initiative.

While we realise that not having a mandatory standard is difficult for some – we very much appreciate those who have made the transition to go ‘plastic free’ and encourage them to continue on this sustainable path, with the context of the local law being reconsidered in the very near future.

Melanie Bainbridge

Sustainability (Strategic) Officer

City of Fremantle